Privacy Policy - Putney Skip Hire

At Putney Skip Hire, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our services.

1. Introduction

Our privacy practices are guided by our dedication to protecting your personal information. This policy explains how we handle your data and the measures we take to ensure its security.

2. Information We Collect

We collect various types of information to provide and improve our services. This includes:

Personal Identification Information: Name, address, email address, phone number.
Transactional Information: Details of the services you engage with, payment information.
Technical Data: IP address, browser type, device information.
Usage Data: How you interact with our website and services.

3. How We Use Your Information

Your information is used for the following purposes:

Service Provision: To process and fulfill your orders for skip hire services.
Communication: To respond to your inquiries and provide customer support.
Improvement of Services: To understand usage patterns and improve our offerings.
Marketing: With your consent, to send you promotional materials and updates.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: To perform our contractual obligations to you.
Legal Compliance: To comply with legal obligations.
Legitimate Interests: For our legitimate business interests, provided they do not override your rights.

5. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

Service Providers: Trusted partners who assist us in operating our business.
Legal Requirements: If required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We ensure that any third parties we share your data with are bound by confidentiality obligations and use your information only for the purposes we specify.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

Encryption of sensitive data.
Regular security assessments and audits.
Access controls limiting data access to authorized personnel only.
Secure storage solutions to protect against unauthorized access.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights

You have the following rights regarding your personal data:

Access: The right to request access to your personal data.
Rectification: The right to correct any inaccurate or incomplete data.
Erasure: The right to request the deletion of your data under certain conditions.
Restriction of Processing: The right to limit how we use your data.
Data Portability: The right to receive your data in a structured, commonly used format.
Objection: The right to object to certain types of data processing.

If you wish to exercise any of these rights, please contact us through the appropriate channels outlined in our service terms.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Essential Cookies: Necessary for the functioning of the website.
Performance Cookies: To analyze how users interact with the site.
Functional Cookies: To remember your preferences.
Marketing Cookies: To track your interests and serve personalized ads.

You can manage your cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any site you visit.

11. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We ensure that such transfers comply with applicable data protection laws and that your data remains protected.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to remove such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or other communication channels.

14. Complaints

If you have any concerns or complaints about how your data is being handled, you have the right to lodge a complaint with the relevant data protection authority.

15. Conclusion

Your privacy is important to us at Putney Skip Hire. We are dedicated to protecting your personal information and ensuring that your interactions with our services are secure and trustworthy.